Client Area VP Bank Vaduz
 

Client Feedback Management

Your satisfaction is our priority

 
It is important to us that you are satisfied with what we offer. Should any of our services fall short of your expectations, please do not hesitate to contact us.

Please contact your client advisor to discuss any matter of concern to you. If you have not been assigned a client advisor or prefer another channel, you can submit your question or complaint by using this contact form.

Your feedback will be handled by VP Bank Ltd Singapore Branch with care and directed to the appropriate team for prompt attention.

Submit your feedback

Alternatively, we are pleased to receive your feedback by phone (+65 6305 0050) or e-mail to customercare.sg@vpbank.com.

If your feedback relates to an unauthorised e-payment transaction or our assessment of such a transaction, please refer to our e-payments webpage or contact us at customercare.sg@vpbank.com.

It is recommended that you first contact the bank to address complaints and resolve disputes. Alternatively, you may approach the Financial Industry Disputes Resolution Centre Ltd (FIDReC) if your matter falls within the conditions set by FIDReC.

Contact us

Submit your question, complaint or further feedback by using this contact form.
 +65 6305 0050
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